**Viva Engage busca Assistant Case Manager en Benito Juárez, Ciudad de México**:
**Resumes must be submitted in English.**
A **Viva Engage** client is looking for a skilled **Assistant Case Manger** to join their **Legal team!**
**Pacific Workers**
Join a dynamic and rapidly growing law firm dedicated to fighting for injured workers' rights! Recognized as one of the fastest-growing companies in the Bay Area and a leader in client service, Pacific Workers stands at the forefront of Workers Compensation advocacy. We proudly represent the heroes who keep our communities running: firefighters, healthcare workers, police officers, and more; ensuring they get the benefits they deserve. Innovation, technology, and a commitment to excellence drive us, making us not just the workplace but a force for change.
**Benefits**:
- Monday to Friday schedule
- 100% remote position
- Working hours: 8 AM 5 PM Pacific Time
- Indefinite-term contract
- Paid time off in your first year
- Social benefits
- Well-being programs
**Salary**: 21.000 COP per Month + 750 MXN stipend
**Requirements**:
- 2**+ years of experience** in legal settings, back-office operations, or remote customer service.
- **Fluent in English** (reading, writing, and speaking) with near-native proficiency.
- **Remote position** requires a reliable high-speed internet connection and a dependable computer.
- **Availability to work California hours and holidays** (U.S. holidays are observed as paid time off, but Mexican holidays will be working days).
**Job Duties**:
- Perform various administrative tasks to support the legal team, including contacting insurance companies, medical centers, and clients to gather essential information.
- Provide accurate case updates and prepare reports to keep legal teams informed.
- Schedule and coordinate medical and legal appointments for clients, ensuring timely follow-ups.
- Maintain organized records of case progress and communications.
- Assist with additional administrative tasks as needed to enhance the efficiency of the legal team.
**Nível de educación deseada**:
Superior - titulado
**Nível de experiência deseada**:
Nível Medio
**Función departamental**:
Legal
**Industria**:
Call Centers / Telemarketing