Descripción y detalle de las actividades
**Job Objective**:
**Responsibilities**:
- Provide first-level technical support (Service Desk) to users.
- Diagnosticate and resolve hardware, software, and network problems.
- Install, configure, and maintain computer equipment.
- Manage incidents and requests through ticketing systems.
- Assist in the administration of systems and servers.
- Document procedures, solutions, and technical configurations.
Experiência y requisitos
**Requirements**:
- 1 year of experience as an IT Technician, Service Desk Agent, or similar role.
- Bachelor's degree in Information Technology, Engineering, or a related field.
- Excellent communication skills in English and Spanish.
- Proficiency in Microsoft Office (Word, Excel, Outlook, etc.).




- Experience using systems such as:
- Windows 10 and 11
- Windows Server
- BarTender
- SQL
- SAP/Oracle
- Bilingual
Beneficios
- Beneficios de acuerdo a la LFT
- Servicio medico
**Número de vacantes** 1
**Área** Informática/Sistemas/TI/Programación/Software
**Contrato** Permanente
**Modalidad** Presencial
**Turno** Diurno
**Jornada** Jornada completa
**Horario**
- Tiempo completo
**Estudios** Carrera con título profesional
**Inglés**Hablado: Avanzado, Escrito: Avanzado
**Disponibilidad p. viajar** No

📌 IT Help Desk (Ar) (Tijuana)
🏢 Grupo TECMA
📍 Tijuana