20 sep
|
Creatio
|
Ciudad de México
20 sep
Creatio
Ciudad de México
Creatio is a integral vendor of an agentic CRM & workflow platform with no-code and AI at its core. We help organizations automate customer and operational workflows, achieving the fastest time-to-value and the highest ROI on the market. Millions of workflows run on Creatio daily, supporting thousands of clients in over 100 countries. Genuine care for our clients and partners is at the heart of our DNA.We’re proud to be recognized by top industry analysts as a Leader and Strong Performer in multiple Gartner and Forrester reports.In 2025, Creatio was named to Inc.’s Best Workplaces list, recognizing our commitment to employee well-being and a strong workplace culture.Who We're Looking For: The Portfolio Project Manager ensures the successful execution of client engagements and internal implementation projects under Delivery Assurance contracts, with a focus on LATAM markets. This role combines portfolio management and delivery governance with deep product expertise, ensuring that all projects are executed with consistency, transparency, and maximum business value.As trusted advisors, Portfolio Project Managers leverage their expert-level knowledge of the Creatio platform to validate approaches, guide best practices, and ensure every delivered solution is both technically sound and aligned with client needs.The role is based in Mexico City, Mexico.Key ResponsibilitiesProduct Expertise
- Serve as a product knowledge carrier within the Delivery Assurance portfolio,
demonstrating expert-level understanding of the Creatio platform and its ecosystem. Proactively advise clients and partners on optimal solution approaches, configurations, and platform capabilities. Ensure delivery consistency by promoting Creatio best practices across all projects.Project Portfolio Management
- Oversee multiple client engagements and internal implementation projects within the Delivery Assurance portfolio, with a focus on LATAM markets. Monitor progress, risks, and dependencies across projects to ensure alignment with agreed standards and commitments.Delivery Governance & Assurance
- Enforce delivery standards, methodologies, and reporting frameworks across the portfolio. Conduct portfolio-level reviews to validate outcomes, quality, and readiness for go-live.Client & Partner Engagement
- Act as the key contact for client executives under Delivery Assurance contracts. Provide portfolio-level visibility and transparency to stakeholders through governance meetings and reporting.Risk & Solution Oversight
- Work in close collaboration with Delivery Assurance Architects to validate both technical and functional aspects of solutions. Identify risks across the portfolio and drive mitigation strategies.Knowledge & Best Practices
- Capture lessons learned, ensure their integration into the Center of Delivery Excellence framework, and mentor team members and partners.Required Skills & Competencies
📌 Portfolio Project Manager (Latam) (Ciudad de México)
🏢 Creatio
📍 Ciudad de México