**Our Mission**
Thirty Three Threads was born on the 33rd parallel. It echoes the spirit of the active lifestyle so intrinsic to San Diego, our home, and it is here that our story comes to life. Our brands: Tavi, ToeSox, Base33, Vooray and Mizu all reflect this synergy, although each step boldly with its own unique personality.
We define new trends in the studio and beyond, driven by our customers’ desire to continually enhance their practice. And, we dedicate our days to innovating and creating high performance and premium, quality products that allow them to lead the active lifestyle they choose with style they love. We invite you to join our journey.
**About Us**
Founded in 2004, Thirty-Three Threads is an industry leader in high performance, fashionable premium apparel, socks and accessories for the general boutique fitness market and beyond. Our brands and products are known as best-in-class in quality, design, style and functionality.
**Summary**
The Dealer Service Representative is a member of the Domestic Sales Operations team and is responsible for driving sales growth throughout the various distribution channels, including but not limited to: Pilates Studios, Yoga Studios, Dancewear Retailers, Specialty Retail, Spas, Resorts, Health Clubs, Sporting Goods, Department Stores, and E-Commerce. A key component of this role is supporting and augmenting the efforts of the Regional Sales Manager (RSM). The role includes dealer service support of accounts in the region, supporting the RSM in developing strategic partnerships, pre-booking, forecasting, marketing feedback, account and territory recaps, report analysis, and general support of in-house sales efforts. Dealer support is mostly incoming customer inquiries and needs, however outbound calling is also required.



S/he also enters data from various sources into systems for processing and order management, and provides general project support to the Sales team.
**Duties and Responsibilities**:
**Sales Management/Sales Rep Support**:
- In assigned territory, meet sales objectives by supporting the Regional Sales Managers (RSM) and/or Sales Representatives (Rep) assisting our dealers in all aspects of their business as it pertains to Thirty Three Threads sales
- In-bound call support, out-calling, upselling, and general account management
- Count and fill order support, merchandising and in store staff support
- Internally manage and liaise with RSM’s, Reps, Sales Operations, Customer Service, Marketing, Ops, Product, as needed, to ensure compliance and execution of best practices
- Communicate frequently and effectively with our dealers to monitor sell-thru and drive future and At Once bookings
- Assist customers with product purchases and assortments by providing the most up to date sales information for their specific distribution channel and providing personal product knowledge
- Prospect and open new dealers in region
- Maintain HubSpot (CRM)
- Though seldom, might require travel to, assist and sell at regional/national tradeshows and key customer meetings
- Team support, including providing coverage for RSM, Account Reps, and other Dealer Service Reps
**Wholesale Account and Order Management**:
- Enter and modify orders; includes SAP Business by Design,



NuOrder, uploading EDI transmissions
- Manage account orders from order inception to delivery ensuring compliance at every step of the supply chain including, but not limited to, EDI, ASN, Routing, Compliance, ticketing and pre-packing
- Review and confirm all pricing, discounts and terms are correct in the system
- Monitor and maintain all open orders in designated territories; maintain communication with RSM/Sales Rep and customer regarding order status (i.e. back orders, cancellations and adjustments, credit holds, hold for confirmation, etc.)
- Ensure that all open orders are shipped out on the scheduled ship date and prior to the cancel date
- Manipulate open order reports to ensure accuracy and shipping timelines; communicate information to RSM/Reps and customers
- Provide and create return authorizations for warranty and other product issues
- Respond to all wholesale inquiries and distribute contact and distribution information to the appropriate RSM/Rep
**Reporting**:
- Utilize data for opportunities: Such as YOY Report, Daily Booked Report, Open Orders, Past Due Reports, Sales vs. Goals, Category YTD
- Monitor and report on progress toward monthly, quarterly, seasonal, and yearly shipping goals. Including open order reports, accounts/order “Blocked/Not Blocked,” product availability, Action on opportunities and order issues. Ensure orders assigned within territory ship to make goals.
- Deliver user-friendly reports to external sales force as needed to improve the efficacy of communication between reps and customer
- Provide ATS reports for all regional customers and solve inventory issues
- Provide accurate and comprehensive market and consumer intelligence
- Other tasks and proj

📌 Dealer Service Representantive (Tijuana)
🏢 33 Threads
📍 Tijuana