Deloitte Consulting LLP is seeking an experienced Service Desk Analyst to provide Tier 1 support from the Guadalajara location.
You will handle end-user inquiries via phone, email, and chat, log activities, and coordinate with higher-level teams to resolve issues.
You will join a team focused on enabling Deloitte clients with reliable IT service and secure access while adhering to SOPs and security requirements.
The role requires 1–3+ years in a similar setting and strong English communication.
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