Scale is seeking a Support Enablement Manager in Mexico City to design and scale training, onboarding, and QA programs for a high-performing contributor-support team. The role owns the full enablement lifecycle—from onboarding curricula to formalizing QA frameworks—that drive measurable improvements across the support organization.
This hands-on leadership role requires assessing the landscape, prioritizing initiatives, building plans, and leading a small team.
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📌 Lead, Support Enablement & Training Excellence (Xico)
🏢 Scale
📍 Xico
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