Role Overview The Boutique Director is responsible for the successful management of the boutique with the main objective of developing sales, growing the sales team and reaching a consistent and sustainable high quality client experience.
Responsibilities - Project and produce the sales as defined in the store action plan developed with the Senior Vice President, Retail and Regional Director focusing on short-term and long-term strategic and financial objectives to achieve - Spearheads management and strategic development, including High Jewelry - Enhance quality and maintain integrity of the Van Cleef & Arpels image in the market - Identify successful profiles and talent planning in order to define career paths and promote advancement, while monitoring and supervising Boutique team members - Generate new clients while developing new and innovative business ideas - Represents Van Cleef & Arpels at meetings, events, charity dinners and other work-related functions in both Mexico and abroad.
Extensive travel involved - Manage optimal levels of inventories and model stock in coordination with the Supply Chain Department - Initiate activities for new product launches,
events and activities to enhance visibility in the market and increase net sales - Assist in developing store personnel's performance goals and, update management through reporting mechanisms.
- Provide the highest levels of customer service to support the growth of sales - Occasionlly may attend international functions such as Retail Conferences, Watch and Wonder and High Jewellery trips with the President & CEO, Senior Vice President, Retail and Regional Director Qualifications - Minimum 15 years of luxury retail management experience - Bachelor's degree in Related field is required - Master's degree in Business is preferred - Multi-Unit or High-Volume Experience required - Luxury Retail or Hospitality experience is a must - Capacity to manage several projects simultaneously and in a timely manner - Strong computer skills: SAP, Excel, Word, Power Point - Excellent written, verbal, and interpersonal communication skills - Ability to Travel and ability to host events with a high degree of etiquette - Flexibility to work on evenings, weekends, and holidays, as needed - Ability to spend long periods of time standing - Fluency in English preferred #J-*****-Ljbffr
📌 Boutique Director (Estado de México)
🏢 Richemont Iberia
📍 Estado de México
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