Logistics Coordinator / In-Country Enablement OpsPassport General · / · watch this 2-minute video first: — Mexico | Full-time | Independent contractorMonday–Friday, U.S. business hours (any U.S. time zone)Pay: $1,800 to $2,080 USD / month depending on experiencePlease watch this 2-minute video first: Passport GlobalPassport Global's unique combination of technology, logistics, and expertise helps brands simplify global commerce and boost international growth.Uniquely positioned as a partner that goes beyond traditional carriers and outsourcers, we combine innovative technology with in-house logistics and industry expertise.
Our approach is to provide world-class services, empowering brands to grow while maintaining control over their stores, data, and cash flow.About the RolePassport's In-Country Operations team is organized into three areas: Marketplace Management & B2B, Freight Management, and 3PL.
This role sits on the 3PL side, at the end of the shipping process.Passport doesn't own warehouses.
It partners with third-party logistics providers (3PLs) across Canada, the UK, the EU, Australia, and Mexico, with multiple partners per region.
This person makes sure everything runs correctly in those partners' warehouse management systems (WMS): SKUs are set up, inbound shipments are received in full, and direct-to-consumer (D2C) orders flow out on time.
Amazon and B2B orders are handled by other teams.The work is largely ad hoc.
Every day brings a different request from a client or a 3PL, so the role suits someone who problem-solves on the fly and follows up relentlessly until things are closed.
Reporting on 3PL performance is mostly pre-built (including Passport's internal AI tools), but you'll be expected to catch red flags, spot when a report breaks,



and build reporting for new warehouses as the network grows.ResponsibilitiesServe as the primary point of contact for 3PL partners across all regions; open tickets and follow up persistently until issues are resolvedCreate ASNs for inbound shipments in each 3PL's WMSMonitor inbound shipments, confirm they're received in full, and investigate and reconcile receiving discrepanciesMaintain SKUs across the WMSs, including setting up new products ahead of client product launchesMonitor outbound D2C order flow and flag issues with the 3PLsMonitor 3PL performance against SLAs (order processing, receiving, special projects) using existing reports; flag red flags and broken reports; produce weekly summary reportsBuild SLA reporting for new warehouses as the 3PL network growsCoordinate and track client special projects at the 3PLs, including kitting, labeling, product launches, and pack-out of B2B shipmentsAnalyze shipment, order, and inventory data to identify efficienciesDocument and improve supply chain processes and support key continuous-improvement initiativesRequirements2+ years in logistics, supply chain, 3PL, or warehouse operationsHands-on experience with a warehouse management system (any WMS)Strong Microsoft Excel and Google Sheets skillsAnalytical mindset: able to read reports, spot anomalies, and turn data into insightsStrong problem-solving skills and comfort with a high volume of ad hoc, changing requestsReliable follow-through: you chase open items with warehouses until they're closedExcellent communication and organizational skills, with strong attention to detailProactive and self-motivatedFull professional English (written and spoken); native or fluent SpanishDegree in Logistics, Supply Chain Management, or a related fieldBased in Mexico, within easy reach of a major airport.
The team gets together in person every so often, and you may need to fly for those gatherings.Nice to HaveProactive use of AI tools to work faster; familiarity with Parabola is a plusExperience coordinating with multiple 3PLs or fulfillment partners across countriesBackground in e-commerce / D2C fulfillmentApplication ProcessApply20-minute AI interview20-minute interview with Latin Remote WorkersPractical take-home assessmentInterviews with Passport Global

📌 Logistics Coordinator (México)
🏢 Latin Remote Workers
📍 México