Capgemini in Mexico City is seeking a Customer Care Agent to support a major US insurer.
You'll be the primary contact for agents, gathering information and coordinating next steps while maintaining accurate CRM records.The role offers a adaptable schedule (Mon–Fri) with remote or office-based options and a strong focus on process-driven workflows, training, and career development within a global group.
Ideal candidates have 1–3 years in customer service, excellent English communication skills,#J-*****-Ljbffr