Microsoft in Mexico City seeks an experienced trainer to deliver a two-week onboarding program for FTE Technical Support Engineers. Using an AI-first delivery model, you will design and run in-person sessions that cover professional skills, process, tools, and non-technical customer service topics to accelerate Time to Competency.
You will establish a solid foundation for all new TSEs, ensuring core content is complete before moving to deeper technical training.
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📌 AI-Driven Onboarding Trainer for Tech Support (Ciudad de México)
🏢 Microsoft
📍 Ciudad de México
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