ECT Logistics Coordinator
Location Monterrey, Reciente León
Job Type 4 days on 3 days off, with full benefits
Salary 23,000 MXN gross per month 1,000 MXN monthly grocery voucher
Position Summary
As an ECT Logistics Coordinator, you will be responsible for coordinating and monitoring customer shipments, maintaining clear and timely communication with customers and internal teams, and ensuring accurate shipment information throughout the transportation process. This position will support daily logistics operations through proactive shipment followup, appointment coordination, operational information validation, and accurate system documentation.
Main Responsibilities
Customer Service Communication Receive and respond to customer tenders, calls, emails, and messages provide timely responses regarding shipment status, schedule changes, destination or reference adjustments, and special instructions.
Shipment Tracking FollowUp Monitor shipment status with Carrier Relations and provide proactive updates to customers regarding loading, intransit, and delivery status. Communicate delays or incidents immediately and coordinate with Account Managers regarding additional loads when applicable.
Appointment Coordination Confirm pickup and delivery appointments and ensure appointment information is aligned between the customer and internal operations.




Operational Information Validation Review orders to ensure complete and accurate information, including addresses, shipment details, references, and time windows. Identify discrepancies or missing information before dispatch.
System Documentation Management Document orders in the appropriate systems, maintain accurate shipment statuses, and record calls, emails, agreements, incidents, followups, and commitments for proper visibility and traceability.
Other Responsibilities
Performs other related activities or projects as delegated.
Qualifications
Bilingual English Spanish required.
Enthusiastic, persistent, and confident approach.
Detailoriented and committed to providing timely followup.
Computer savvy with working knowledge of relevant software.
Customer service mindset with strong communication skills.
Excellent communication abilities with aptitude in problemsolving.
Bachelors degree in Logistics, Supply Chain, or a related field preferred.
Bolsa de trabajo México ofrecemos puesto de ECT Logistics Coordinator para el sector de Almacen Logistica Transporte en la empresa Human Quality. de Monterrey. Salario acorde a tu experiencia y al salario medio del sector. Actualiza ahora tu currículum vitae y postúlate a este empleo. Tipo de empleo Tiempo Completo.

📌 ECT Logistics Coordinator (Monterrey)
🏢 Human Quality
📍 Monterrey