Involves completing detailed analysis of complex data, systems or ideas and providing reports and recommendations. May also involve day-to-day data management in company software applications.
Acts as a technical expert on complex and specialist subject(s). Supports management with the analysis, interpretation and application of complex information, contributing to the achievement of divisional and corporate goals. Supports or leads projects by applying area of expertise.
Sources data and information from internal or external subject matter experts as required. Conducts systematic in-depth research and analysis into issues of varying complexity within area of technical specialism. Initiates, defines and leads the development and communication of effective reports to key stakeholders, including senior/executive management.

CE Business Control, CE Portfolio Management, CE Business Planning, ISO Compliance, CE Operating Controls, Meeting Reporting Requirements, Monitoring of CE spend, CE Budget Forecasting, CE Audit, Risk, Monitoring & Coordination, Governance Planning & Execution (Prioritization), Portfolio Planning & Execution, Benefits & KPI Management, Portfolio Scope & Change Management, Portfolio Program Performance Reporting, Quality Assurance Management, Project Delivery Frameworks, Standards & Risk, Resource Management (FTE utilization & assignment)

Instructions for Internal Job Posting Application

If you are interested in applying , please upload a single PDF file containing the following documents :

• Updated resume / CV • Letter of intent • Image of your valid TOEIC test results , with a minimum score of 600 points
Note: The TOEIC test is valid for 2 years from the test date.





This file must be uploaded into the Workday system in the Resume/CV field (and in no other field ).

Important : Pursuant to Policy 4-15 ( Career Opportunity ) of the LAC People Manual: " Failure by an employee to provide complete information that clearly demonstrates whether they meet the required qualifications for the posted position may result in them not being considered ."

️ Posting validity period : From September 18 to September 24, 2026

FedEx es ampliamente reconocida como una empresa de clase mundial. Nos sentimos honrados y orgullosos de ser reconocidos constantemente como un gran lugar para trabajar, un creativo en cuanto a tecnología y una de las empresas más admiradas y respetadas del mundo.
FedEx es nombrada constantemente entre las marcas más valiosas y admiradas del mundo. Algunos de nuestros premios recientes incluyen:
2020 - Empresas más admiradas del mundo de Fortune (#14 )
2019 - Mejores lugares para trabajar de Fortune (#15)
2019- Uno de los "mejores empleadores para la diversidad" de Forbes
FedEx LAC 2020 incluido en el ranking de Mejores lugares para trabajar en América Latina de Great Place to Work (#24)
2021- FedEx México fue incluido en el Ranking GPTW por 18 años consecutivos
2020- FedEx México recibió la Certificación CEMEFI por 13 años consecutivos respaldando a FedEx como empresa socialmente responsable
2021 - FedEx Chile fue recertificado con Giro Limpio, un sello de la Agencia de Energía Sostenible que busca mejorar la eficiencia energética del sector de transporte terrestre, mediante la reducción del consumo de combustible y las emisiones de gases de efecto invernadero.
FedEx Uruguay 2019 seleccionado por GPTW entre las 5 mejores empresas para trabajar
Vea las oportunidades laborales actuales o busque según criterios específicos para encontrar trabajos que coincidan con sus intereses.

📌 : Senior Customer Experience Analyst (Cuautitlán Izcalli)
🏢 Fedex
📍 Cuautitlán Izcalli