Crunchyroll is seeking a Senior Manager, CX Insights (LATAM) to lead our Customer Experience insights function across Latin America.
This role reports to the Director of CX Insights & Analytics and will transform customer feedback and market data into actionable recommendations that shape fan experience and business strategy.This is a highly visible leadership role partnering with Product, Content, Marketing, Subscription, and Support teams to improve satisfaction and loyalty across the LATAM
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📌 Latam Cx Insights Lead — Shape Fan Experience (Veracruz)
🏢 Crunchyroll
📍 Veracruz
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