Cognizant in Guadalajara is seeking a hybrid backoffice helpdesk professional to support high-technology customers through clear English communication and precise case handling.
You will log cases, coordinate with internal teams to resolve issues promptly, provide proactive status updates, and maintain accurate data in backoffice systems to improve customer satisfaction and service reliability.
📌 Tech Helpdesk Team Lead (Guadalajara)
🏢 Cognizant
📍 Guadalajara
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