19 sep
|
Material Handling Systems
|
México
19 sep
Material Handling Systems
México
Fortna in Mexico is seeking an Incident Manager to lead real-time responses to high-impact incidents across automated warehouse environments. You will coordinate internal engineering teams, customer operations, and third-party vendors during Priority 1 and major Priority 2 incidents, maintaining calm and clear communications.
The role requires overnight coverage 7pm–7am EST, cross-functional collaboration, and ongoing improvements to monitoring and playbooks to reduce incident frequency and MTTR.
📌 Overnight Incident Lead – Warehouse Automation (México)
🏢 Material Handling Systems
📍 México