Description
About Us
HireHawk connects skilled professionals around the world with meaningful remote opportunities supporting U.S. and Canadian companies. We focus on long-term placements where experienced professionals can take real ownership, become trusted members of the team, and make a measurable impact from anywhere.
About the Role
As a Medical Administrative & Surgical Patient Coordinator, you will own the administrative coordination that happens after a patient begins moving through the surgical process. You will make sure required clearances, testing, records, appointments, documentation, and pre-operative steps are completed so patients stay on track for surgery.
This is an operations-focused healthcare role, not a sales position and not a remote clinical position. You will work directly with patients, medical offices, imaging centers, laboratories, hospitals, and other healthcare providers while knowing when a question or concern needs to be escalated to clinical staff.



You will receive training on the practice's specific workflows and gradually take ownership of a critical part of the patient journey.
Responsibilities
- Own and track the pre-operative process for multiple surgical patients from booking through readiness for surgery.
- Keep each patient's pre-operative checklist current, identifying missing clearances, tests, records, documentation, and other requirements before they become delays.
- Coordinate required appointments and testing, including imaging, medical clearances, laboratory work, and other pre-operative requirements.
- Contact hospitals, imaging centers, laboratories, physicians' offices, and other healthcare facilities to obtain outstanding information and keep cases moving.
- Follow up persistently with outside providers when testing, records, or clearances are delayed, advocating for patients while maintaining professional communication.
- Conduct or support standardized pre-operative patient calls and clearly walk patients through

📌 Medical Administrative (Ciudad de México)
🏢 HireHawk
📍 Ciudad de México