Capgemini in Mexico City is seeking a Customer Care Agent to support a major US insurer.
You'll be the primary contact for agents, gathering information and coordinating next steps while maintaining accurate CRM records.The role offers a flexible schedule (Mon–Fri) with remote or office-based options and a strong focus on process-driven workflows, training, and career development within a global group.
Adecuado candidates have 1–3 years in customer service, excellent English communication skills,
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