18 sep
|
ChabezTech
|
Tijuana
18 sep
ChabezTech
Tijuana
Company DescriptionAbout Chabez TechChabez Tech is a Data Engineering & AI Products company headquartered in Pennsylvania, focused on digitally transforming businesses and helping them achieve operational and customer excellence.
We deliver scalable data solutions, advanced AI frameworks, and long-term platform implementation support.This position supports a strategic internal platform initiative to enhance our own digital analytics and reporting capabilities.
Job DescriptionSAP Analytics Cloud (SAC) & SAP Datasphere Support AnalystLocation:Avenida Lomas Verdes 67, Lomas Verdes, *****Naucalpan de Juárez, Estado de México, MexicoWork Mode: OnsiteContract Duration: 3 Months (Possible Extension)Shift: RotationalEnvironment: Regulated (GxP / SOX)Role OverviewWe are seeking an experienced SAP Analytics Cloud (SAC) & SAP Datasphere Support Analyst to provide L1/L2 operational and production support in a regulated enterprise environment.
The role focuses on incident management, platform stability, data refresh monitoring, access support, and user enablement, while ensuring audit-ready documentation and compliance.Key ResponsibilitiesSupport & OperationsProvide L1/L2 support for SAP Analytics Cloud and SAP DatasphereTroubleshoot issues related to data refresh, performance, access, models,
and schedulingMonitor jobs, data loads, integrations, and platform healthResolve connectivity issues with SAP and non-SAP data sourcesAccess & SecuritySupport user access, roles, and permissionsAssist with authentication / access-related issuesParticipate in access reviews and compliance documentationAnalytics & User EnablementSupport SAC stories, dashboards, calculations, and data modelsAssist business users with analytics and reporting requestsEnsure adherence to modeling, performance, and visualization best practicesDocumentation & ComplianceDocument incidents, resolutions, and operational activitiesMaintain SOPs, runbooks, and knowledge base articlesEnsure compliance with GxP / SOX requirementsRequired Skills & ExperienceHands-on experience with SAP Analytics Cloud (SAC)Strong experience with SAP DatasphereExperience providing L1/L2 application supportKnowledge of SAP data sources (S/4HANA, HANA, HANA Cloud, CDS)Understanding of data refresh, scheduling, and monitoringExperience working in enterprise and/or regulated environmentsStrong documentation and communication skillsAdditional InformationAll your information will be kept confidential according to EEO guidelines.
📌 Sap Analytics Cloud (Sac) & Sap Datasphere Support Analyst (Tijuana)
🏢 ChabezTech
📍 Tijuana