Company Description Runway Logistics is a integral time-critical freight specialist providing hand-carry (OBC), Next Flight Out (NFO), air express, charter, and white-glove logistics solutions worldwide. With offices in Mexico, Italy, the United Kingdom, and India, the company offers 24/7 operational support and rapid-response quoting to keep complex supply chains moving.

Runway

Logistics focuses on urgent, high-value, and sensitive shipments across automotive, aerospace, fashion, industrial, and VIP sectors. The team manages end-to-end door-to-door coordination, including customs processes such as import/export, INBOND, ATA Carnet, and CITES, while maintaining clear visibility throughout each shipment. Reliability, speed, and precision are core to how Runway Logistics serves its customers.

Role Description The OBC/Handcarry Operations Specialist is a full-time, on-site role based in the Guadalajara, Mexico Metropolitan Area. This role is responsible for coordinating and overseeing time-critical hand-carry shipments from initial request through successful delivery, ensuring compliance with airline, customs, and security requirements. Day-to-day tasks include managing booking arrangements, preparing shipment documentation, monitoring shipment status, and communicating updates to internal teams and clients.

The specialist will collaborate closely with sales and operations colleagues to provide accurate quotes, optimize routing, and resolve issues that may arise during transit.



The role also involves maintaining detailed records, supporting continuous process improvements, and ensuring that each shipment meets Runway Logistics’ standards for service quality and reliability.

Qualifications

- Strong analytical skills to assess routing options, evaluate risks, and support data-driven operational decisions.
- Excellent communication skills for clear, professional interaction with clients, carriers, couriers, and internal teams.
- Sales skills to support rapid-response quoting, identify customer needs, and contribute to business growth opportunities.
- Operations management skills to coordinate time-critical shipments, manage logistics workflows, and ensure service reliability.
- Project management skills to handle multiple concurrent shipments, prioritize tasks, and meet strict deadlines.
- Ability to work in a fast-paced, 24/7 logistics environment with high attention to detail and strong problem-solving abilities.
- Proficiency with standard office and logistics software; experience with transportation or freight systems is an advantage.
- Relevant experience in logistics, transportation, or supply chain operations; experience with OBC or time-critical freight is a plus.
- Fluency in Spanish and strong English skills; additional languages are beneficial.
- Availability for flexible working hours and weekend or holiday support as required by urgent shipments.

📌 OBC/Handcarry Operations Specialist (Guadalajara)
🏢 Runway Logistics
📍 Guadalajara