Major Accountabilities

- Support the team in the operational conversion of P&O; strategic objectives.
- Provide support and specific advice in the implementation of processes and standards for all P&O; Services aspects (e.g. services, processes, continuous improvement) and provide guidance and assistance on problems and requests to customers/users through consulting and training -Support the identification and planning of services P&O; Services will provide.
- Handle standard service requests, answer questions, resolve problems if possible or support problem resolution by close collaboration with next level support and/or experts -Perform user administration tasks (e.g. access management).




- Track service requests and troubleshoots – analyze error messages and questions -Support periodic cost and efficiency analyses to support productivity objectives -Support personnel cost budgeting process and control.
- Support evaluation of the services / processes / continuous improvement in scope.
- Contribute to P&O; Services projects at country or BU level

Key Performance Indicators

- P&O; Services delivered on time with the right level of quality

Minimum Requirements

Work Experience

- Operations Management and Execution.

Skills

- Curiosity.
- Data Privacy.
- Employee Experience.
- Employee Onboarding.
- Hr Operations (Hr Ops).
- Hr Service Delivery.
- Hris (Human Resource Management System).
- Human Resource Management System.
- Human Resources (Hr).
- Human Resources Management.
- Identity And Access Management (Iam).
- Payroll.
- Sdm.

Languages

- English.

📌 Payroll Expert (Ciudad de México)
🏢 Sandoz México
📍 Ciudad de México