Remote Internet Sales Representative Compensation & Benefits - Salary: $25,000 MXN net per month.

- Vacation: 12 days per year.
- Aguinaldo: 15 days.
- Fully remote position.

Position Summary The Internet Sales Representative — Internet Sales Team (IST) — owns the customer relationship from the moment a lead enters the CRM until that customer is standing in the showroom in front of the assigned salesperson. This is a sales position, not a clerical or message-taking position. The representative is measured on appointments that show and on the units those appointments produce — not on activity volume alone. Where the role starts and stops.

The IST representative works the lead: first response, live phone contact, qualification, ongoing follow-up, appointment setting, and appointment confirmation. At the point of arrival, the assigned salesperson takes over and owns everything that follows — the walk-around and demo, negotiation, trade appraisal, desking, F&I; introduction, delivery, and close. The representative does not desk deals or negotiate final numbers.

The representative does stay involved on any customer who leaves without purchasing, and continues follow-up in coordination with the salesperson and sales manager. The dealership generates the majority of its opportunities through paid digital advertising and organic website traffic. Every lead carries real acquisition cost, which means the standard is simple: no lead goes unworked, no lead goes unanswered, and no lead sits past company response standards.

The representative works inside DriveCentric CRM alongside the dealership's AI Sales Agent, handling live human conversations,



qualification, appointment setting, and confirmation across all dealership brands and product lines. The role requires comfort with on-road motorcycles, off-road and dual-sport units, side-by-sides and ATVs, personal watercraft, scooters, e-bikes, and pre-owned inventory, as well as the financing, insurance, and accessory conversations that go with them.

What You'll Do Speed to Lead — Respond to every lead in 5 minutes or less, live phone contact first. No lead sits unworked.

Engage

Everywhere — Work leads across phone, text, email, chat, and social. Qualify use case, timeline, trade, and budget. Partner with AI — Take over AI-engaged conversations, own escalations (pricing, trade, credit), and keep the human touch where it counts. Book & Confirm Appointments — Set firm, date-specific appointments with a clear agenda. Confirm twice before arrival. Turn no-shows into reschedules.

Hand Off

Clean — Introduce the customer to their salesperson with full context — no repeated questions, no cold restarts. CRM Discipline — DriveCentric is your source of truth. 95%+ task completion, zero aged leads, accurate data. Follow-Up That Works — Structured cadence at 7/14/30/60/90 days. Reactivate the database, support seasonal pushes.



Know the Product — Yamaha, Honda, Kawasaki, Can-Am, Polaris, Harley, KTM, and more — plus current OEM programs and pricing.

- Play by the Rules — Consent, opt-outs, disclosure compliance, and protecting customer data.

Qualifications Required

- 1+ year in a sales, sales support, or customer-facing role with measurable performance metrics (appointments, conversions, quota, or similar)
- Comfortable working inside a CRM daily (DriveCentric experience a plus, but general CRM fluency — VinSolutions, Elead, DealerSocket, or similar — is transferable)
- Strong phone presence; willing to make outbound calls as the primary first-response channel, not just text/email
- Availability to work a retail schedule, including weekends and some evenings
- Valid driver's license (motorcycle endorsement not required but a plus)
- Bilingual English/Spanish a plus, not required Preferred (idóneo candidate profile):
- Prior experience at a powersports, motorsports, marine, or RV dealership — Internet Sales, BDC, or similar lead-response role
- Working familiarity with at least one of the dealership's core brands (Yamaha, Honda, Kawasaki, Can-Am/Sea-Doo, Polaris, Harley-Davidson, KTM, etc.)
- Personal riding, boating, or off-road experience — makes the qualification conversation with customers more credible
- Experience working alongside an AI-driven or automated first-response tool (chatbot, AI SDR, etc.), not just human-only lead queues
- Track record hitting show-rate or appointment-to-sale conversion targets, not just lead-response-time metrics

📌 Sales Representative (Ciudad de México)
🏢 Hirably
📍 Ciudad de México