Key Responsibilities

- Deal Triage: Review and triage incoming deal approval requests and helpdesk tickets via Salesforce/Vector for completeness and accuracy.

- Policy Compliance: Validate commercial quotes against established pricing guidelines, approval matrices, and discount thresholds.

- Quote Assistance: Help sales reps build initial deal structures, generate quotes, and secure necessary pre-approvals.

- Stakeholder Coordination: Act as the operational hub between Sales, Legal, and Product Management to unblock high-priority deals.

- Operational Transition: Maintain strict SLA turnarounds and document end-to-end process workflows ahead of the Q4 handover to the central Deal Pricing team.

Required Qualifications & Skills

- Domain Expertise: Demonstrated experience supporting Deal Desk, Sales Ops, or Commercial Product Operations.

- Commercial Acumen: Familiarity with non-standard deal terms, cloud licensing, and tier-based discount structures.

Cross-Functional Communication: Excellent interpersonal and stakeholder management skills to negotiate approvals across department lines.

📌 Sales Operations Specialist (Guadalajara)
🏢 XChange Software
📍 Guadalajara