- Report directly to the Sr Customer Quality Manager- Ensure customer warranty claim submissions are processed expeditiously within T&L-; Support mutual agreement regarding claims credited by T&L; based on verification by T&L; Technical Staff- Manage claim status through T&L; data tracking systems and customer business portals- Capture customer-specific warranty claims weekly in the Littelfuse database (Aras, RMA App, CoPQ App)- Direct customers to send warranty claim units to the originating facility (Muzquiz, Matehuala, Piedras Negras) for evaluation- Secure analysis results from originating facilities and process claims as approve, deny, or scrap in Littelfuse and customer systems- Monitor open warranty claims weekly through closure and prevent auto-debit casesRequirements- Engineering Degree in Electronics, Electric or Industrial- 2+ years of experience in Quality, Engineering or Project Management- Demonstrated ability to influence others with data- Proven track record of partnering with multi-disciplinary teams (Sales, Engineering, Quality, Operations)- PC skills,



including Microsoft Office Suite with emphasis on Excel, PowerPoint, and Power BI- Excellent English written and verbal communication skillsCore CompetenciesDemonstrates expertise in managing warranty claims and collaborating with multi-disciplinary teams, leveraging data analysis to influence decision-making.
Proficient in utilizing tracking systems and databases to ensure efficient processing of customer warranty claims.Highest-signal resume keywords- Engineering Degree- Warranty Claim Management- Data Analysis- Microsoft Excel- Customer CommunicationHard Skills- Warranty Claim Processing- Data Tracking Systems- Quality Management- Project Management- Technical AnalysisSoft Skills- Influencing Others- Collaboration- CommunicationIndustry Keywords- Electronics Engineering- Quality Assurance- Customer Service- Multi-Disciplinary Teams- Warranty ClaimsTools & Technologies- Littelfuse Database- Aras- RMA App- CoPQ App- Microsoft Office Suite#J-*****-Ljbffr

📌 Warranty Engineer (Piedras Negras)
🏢 Jobtailor
📍 Piedras Negras