MissionHires is hiring a Growth Manager Latam (Fintech) to drive customer acquisition and retention across Brazil, Mexico, Central America, and the Andean region.
Reporting to the Regional Manager, Latam, you will combine community-led growth, partnerships, paid/organic marketing, CRM, and data-driven experimentation to scale the corridor.
You will conduct customer research, lead partnerships and events, manage agencies and influencers, optimize operations with Product/Ops/Eng/Support, and personally engage with customers across owned channels.
Idóneo candidates bring deep Latam diaspora networks, a test-and-learn mindset, and a passion for immigrant communities and financial inclusion.
Responsibilities - Build trust-based relationships with Latam diaspora communities in-person and online - Conduct ongoing customer research with transfer senders to inform growth strategy - Initiate, negotiate, and manage partnerships with community associations and organizations - Plan and execute offline and online advertising and brand awareness campaigns - Recruit, coordinate, and lead community ambassadors, champions, and influencers - Manage external agencies for paid media, creatives, and events - Own and operate CRM to drive acquisition, retention, and reactivation - Analyze and improve operational efficiency and corridor financials in partnership with Product, Ops, Eng,



and Support - Deep dive into customer pain points and collaborate cross-functionally to resolve them - Travel across priority markets to engage diaspora communities and grow the customer base - Handle low-level customer complaints; provide CS, Product, and Ops with insights to improve CX and product quality - Engage customers directly via calls and responses across owned media channels - Collaborate with the Country Manager on market growth plans, budgets, CAC targets, and CRM campaigns - Apply a data-driven, test-and-learn approach to growth experiments and reporting Requirements - Location: Based in Brazil, NYC, or Mexico City - 4–5 years' experience in high-growth environments (startups, marketing, fintech) - Exceptional knowledge of and networks within Latam diaspora communities - Proven background in business development, sales, marketing, and analytics - Hands-on experience with organic and inorganic (paid) marketing activities - Experience managing CRM platforms and lifecycle campaigns - Demonstrated ability to source and manage ambassadors, influencers, and community leaders - Experience managing agencies for paid media, creative, and events - Fluency in English and Spanish - Strong interpersonal and communication skills; comfortable with public-facing engagement - Resourceful, scrappy operator able to achieve impact with limited resources - Willingness to work flexible hours, including nights/weekends for events and customer meetings - Organized self-starter with strong project management skills in fast-paced, target-driven settings - Mission- and community-oriented; passion for immigrant communities and financial inclusion - Plus: Relationships with Latam influencers and celebrities in the region #J-*****-Ljbffr

📌 Growth Manager Latam (Fintech) - Mexico City, Cdmx (Estado de México)
🏢 MissionHires
📍 Estado de México