Exciting Remote Opportunity! We're Hiring an Operational Executive Assistant!
Are you an assertive, deeply accountable professional with real estate experience and a proactive problem-solving mindset? We are seeking a bilingual Operational Executive Assistant to serve as the operational backbone for the Founder across a fast-paced real estate firm and an affiliated mortgage company!
IMPORTANT - Watch this quick Loom video on how to get hired:
️
C1 ENGLISH LEVEL IS REQUIRED.
The selected candidate will be speaking strictly in English during their whole shift. ️
PLEASE SUBMIT YOUR RESUME AND AUDIO RECORDING IN ENGLISH.
Job Details at a Glance
Job Title:
Operational Executive Assistant (Bilingual)
Job ID:
MATTIA1EA
Industry:
Real Estate & Mortgage
Location:
LATAM
Job Status:
Full Time
Work Schedule:
Monday to Friday, 9:00 AM – 6:00 PM (EST)
Salary:
$8 – $11 per hour
Target Start Date:
ASAP
About the Client
The client is a fast-paced, highly active real estate company specializing in residential buying, selling, and investor relations, operating alongside an affiliated mortgage business. The firm operates in a dynamic, seasonal market that requires high energy, strict operational discipline, and exceptional client care. As the business grows, the Founder requires a high-level operational partner to support both companies simultaneously by streamlining workflows, protecting sensitive data, and building scalable internal systems.
About the Role
We are seeking a proactive, deeply accountable Executive Assistant to support the Founder across all core operations. We are strictly looking for an assertive critical thinker who takes total ownership, anticipates needs, and drives resolution—not a passive order-taker. You will serve as the operational backbone of the company: overseeing team members, managing high-level inbox flows, onboarding new clients/agents, and converting tribal knowledge into bulletproof internal documentation.




Key Responsibilities
SOP & Process Documentation (High Priority):
Systematize operations by creating and updating clear Standard Operating Procedures (SOPs)—especially regarding agent and client workflows—to ensure processes stay current and scalable.
Task Delegation & Accountability:
Assign tasks to the appropriate team members, oversee the Transaction Coordinator, and maintain tight accountability to ensure no details fall through the cracks.
Email & Inbox Ownership:
Fully own and manage the Founder's inbox—moving beyond simple flagging to actively resolving issues and drafting responses independently.
Client & Agent Onboarding:
Seamlessly handle onboarding for new real estate agents and clients, including conducting brief introductory screening chats to gauge client urgency.
Calendar & Operations Management:
Oversee calendar scheduling, prioritize daily tasks, and maintain seamless administrative order during peak market seasons.
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Qualifications & Skills
⭐ Core Requirements:
Real Estate Experience:
Prior experience supporting a senior executive within the real estate industry is strongly preferred.
Critical Thinking & Ownership:
Proven ability to solve problems autonomously, exercise sound judgment, and drive projects forward without direct supervision.
Communication:
Exceptional written and spoken English-Spanish skills.
Seasonal Stamina & Reliability:
Ability to thrive under high-velocity, peak-season conditions with steadfast consistency and dedication.
Data Security & Privacy:
Strict adherence to data privacy standards and security safeguards when handling sensitive client and financial information.
Technical Skills:
High proficiency in Google Workspace.
Submit your application today and take the first step toward your next great opportunity!
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📌 Operational Executive Assistant (Job Id: Mattia1Ea) (México)
🏢 Inside Out Hiring
📍 México