Landing is hiring a Member Support Team Lead based on-site in Mexico City (CDMX). You will lead day-to-day operations of the Member Support team, handle escalations, and ensure an exceptional member experience.
This is a hands-on role reporting to the Member Support Manager. Idóneo candidates bring at least 1 year of supervisor experience in a BPO or call center, fluent English, and a strong focus on coaching, problem-solving, and process improvements.
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📌 Member Support Team Lead - On-Site (Mexico City) (Xico)
🏢 Landing
📍 Xico
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