Kohler Co. in Juarez, Mexico, is seeking a Hire-to-Retire Helpdesk Associate to be the first point of contact for associates and managers seeking H2R support.
You will deliver timely Tier 1 assistance across ServiceNow/myHR, phone, email, and chat, and document cases accurately.The role requires 2–4 years in a contact center or HR support, familiarity with HR systems, and strong communication.
You'll work in a hybrid environment with a focus on data privacy and quality service.
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📌 Hr Helpdesk Associate (Hybrid) – Tier 1 Support (Ciudad Juárez)
🏢 Kohler
📍 Ciudad Juárez
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