Journeyfront, Inc. IT Specialist runs the day-to-day technology service desk for staff across all sites and remote locations, acts as a technical point of contact to client-side IT organizations, and administers the software, license, and device estate.
This hands-on role resolves issues independently, escalates with diagnoses rather than symptoms, and documents technical procedures. The position supports ISO 27001 and SOC 2 readiness efforts, manages onboarding/offboarding, and coordinates
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📌 IT Service Desk Specialist - Hybrid Endpoint Expert (Monterrey)
🏢 Journeyfront
📍 Monterrey
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