At DATAMARK, Inc., you will experience a dynamic and inclusive company culture that emphasizes collaboration, innovation and professional development. Our team is supportive, engaged and enjoys working together to achieve shared goals. We offer exceptional benefits and are committed to promoting your well-being both in and out of the workplace. Join DATAMARK as a Talent Acquisition Manager and contribute your expertise in a role where your impact truly matters!
The Senior Talent Acquisition Manager serves as the subject-matter expert for full-cycle talent acquisition for staff and non-staff contact center and back-office roles in our Mexico Operations, driving a strong recruitment environment that supports new-hire retention. Partners with internal and external stakeholders to understand evolving business needs and develop strategies that support current and future talent demands.
PrimaryResponsibilities:
- Providesleadership and visionto theTalent Acquisitionteams, by having a continuous improvement mindset, bringing new and effective techniques forcandidatesourcing, screening, interviewing,hiring,and retention.
- Collects data and develops metricsfrom the Company Applicant Tracking Solution and other data pointstoeffectivelyanalyze keyrecruitmentactivityto understand and improve recruitingeffectiveness.
- Responsible for the coordination of Talent Acquisitionatmultiple locations in our Mexico Operations.
- Audits site TA teams to ensure compliance withCorporateinitiatives,policiesand procedures
- In partnership with Site Human Resources, mentors and developstheTA personnel in the effort to continuously provide a learning environment which promotes excellence and growth.
- Drivescommunication and teamworkamongst the TAteams to ensurethere is continuous andcomprehensive feedback fromOperationson the quality of candidates
- Bachelor’s degree in HR Management,Business Administration, or related field
- At least 7 years ofdemonstratedprogressive responsibility in Talent Acquisition
- At least 5 years of experience in a talent acquisitionmanagement or supervisoryposition
- Demonstrated experience in designing, developing,and implementing Talent Acquisition strategies
- Previousrecruitment experience in a Contact Center environmentrequired
- Bilingual in English and Spanish required
- All benefits required by law
- Life insurance
- Savings plan
- Paid training