Do you want to learn about immigration processes as you help immigrants and their families access opportunities and build better futures?

Rebecca Kitson Law (RKL) is seeking a high-energy, empathetic, and detail-oriented professional to join our Client Services Team as a remote Bilingual Intake Specialist (front-end/opener). This role requires someone who excels at building rapport and supporting prospective clients through the early stages of their immigration journey with compassion, clarity, and a positive, resilient mindset.

Why This Role Matters

This position is often a client's first experience with the firm. Many families arrive with fear or uncertainty, and the specialist in this role sets the tone- offering a calm, informed, and welcoming presence that helps clients feel heard and supported from the very first contact.

Key Responsibilities

Intake & Initial Screening:

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- Conduct quality, detailed immigration screenings to help identify viable cases.
- Build rapport with compassion, active listening, and cultural humility.




- Screen accurately for information on family and humanitarian immigration options.
- Collect consultation fees and maintain organized consultation scheduling and documentation.
- Log intakes for legal assessment, track outcomes, and follow viable vs. non-viable procedures.
- Support reception to obtain new leads and help route client calls.

Required Qualifications

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- Fully bilingual in Spanish and English (speaking, reading, writing, listening).
- Strong ability to build trust through a warm, compassionate, people-centered approach.
- Excellent attention to detail, organization, accuracy, and task tracking.
- Ability to work independently, manage time well, and stay focused in a remote environment.
- Strong attention to detail and organizational skills.
- Windows computer required (not Mac).

Preferred Attributes

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- Prior legal or immigration opening experience strongly preferred.
- Naturally calm, patient, and emotionally grou

📌 Intake Specialist (Saltillo)
🏢 Rebecca Kitson Law
📍 Saltillo