We’re Hiring: Customer Care Executive ? Location: On-Site, site in downtown Monterrey, at Centro Cuauhtémoc. ? Schedule: Monday – Friday | 7:00 AM-4:00PM (DST may cause the schedule to vary) ? Salary &
Benefits: Monthly Salary: Base salary ranges between $15,000.00MXN and $16,500.00MXN before taxes + $1,069.00MXN in food vouchers + $220.00MXN company bonus + law and above the law benefits (minor medical plan, nutritional & psychological program once a month) (base salary final offer is provided after the first round of interviews) ? About the Role ?Provide full customer support regarding any concern or request ?Probing to understand the root cause of the dissatisfaction to provide a tailored solution ?Remaining calm and patient with irate or emotional customers,
turning negative experiences into positive ones ?Converting detractors into promoters ✅ Requirements ? Advanced English Skills/B2+ ? High School Diploma ? 0 months - 1 year of call center experience, customer service experience is a huge plus ? Computer & Typing Skills ⏱ Extraordinary communication skills, both written and oral, active listener. No fear on the phone and excellent written communication for crafting strategic outreach. ? Join Us If you’re a customer service professional who thrives in a fast paced environment and enjoys helping others, we’d love to hear from you. Apply today and take the next step in your career! #Opportunity #HexawareTechnologies #CustomerService #PeopleSkills #ApplyNow #Journey #Growth #SupportAgent #JoinUs