Position: Accounts Payable Team Leader, SSC Department: Finance - General Accounting Employment Type: Full-Time Location: Mexico City, Mexico Role Overview
- Leadership & coaching: Builds team capability, sets expectations, and manages performance.
- Operational excellence: Oversees prioritization, workload distribution, capacity planning, and deadline adherence.
- Stakeholder management: Ensures clear communication, service orientation, and confident escalation handling.
- Analytical thinking: Monitors KPIs, performs root-cause analysis, and drives action plans.
- Process improvement: Promotes standardization, documentation discipline, and continuous improvement.
- Compliance mindset: Maintains strong controls, audit readiness, and policy adherence.
- Change agility: Supports transitions, onboarding of new scope, and evolving processes. Key Responsibilities 1) Operational Delivery & Controls (Run the Business)
- Ensure end-to-end AP execution (invoice intake, validation, matching, approvals follow-up, posting, vendor master coordination where applicable, payment preparation support, and issue resolution) in line with SSC standards and local requirements.
- Guarantee timely and accurate AP processing for all in-scope countries (MX/US/CA/AR/CL/BR).
- Maintain strong internal controls and compliance (SOX/internal control principles, audit readiness, segregation of duties, policy adherence). 2) KPI / SLA Management & Service Excellence
- Monitor and enhance AP performance through KPIs (SLA achievement, cycle time, backlog aging, invoice accuracy, on-time payments, exception rates).
- Drive corrective action plans when performance deviates; communicate clearly with stakeholders and SSC leadership.
- Build operational visibility through dashboards, weekly reporting, risk/mitigation updates, and service review materials. 3) People Leadership (Team of ~8)
- Lead, coach, and develop a team of approximately eight AP professionals, including onboarding, goal setting, performance feedback, and skill development.




- Ensure effective coverage planning across countries and time zones (holidays, PTO, peak periods, business continuity).
- Foster a culture of accountability, ownership, and collaboration 4) Stakeholder Management (Regional / Country Collaboration)
- Serve as the primary AP operational contact for internal customers across the six countries in scope.
- Manage escalations proactively and professionally; align priorities with Finance stakeholders and SSC governance routines.
- Support cross-functional coordination with AR, GL, Tax, and local finance teams when AP activities impact closing, reconciliations, or cash planning 5) Continuous Improvement, Standardization & Automation
- Identify and implement process improvements using a Lean mindset: standard work, SOP updates, error-proofing, and automation opportunities.
- Lead initiatives that reduce manual work, improve first-time-right quality, and strengthen knowledge management and backup structures.
- Ensure complete and up-to-date documentation (SOPs, control narratives, training materials) to support process independence and scalability. 6) Governance, Risk & Audit Readiness
- Maintain AP documentation and evidence for audits and internal control testing.
- Ensure compliance with AP policies, delegation of authority, and documentation standards across all supported countries.
- Participate in governance forums and provide clear operational updates as required. Qualifications
- Bachelor’s degree in Administration, Finance, or Accounting.
- 5–7 years of experience in finance or accounting; proven SSC experience and team leadership required. Core Competencies
- ERP experience (SAP/Oracle/other), workflow/ticketing tools, and Excel/Power BI basics for reporting and KPI tracking.
- Success Measures (Examples) -Consistent SLA/KPI achievement (on-time processing and payments, backlog targets, accuracy).
- Reduction in exceptions and rework; improved first-time-right performance.
- Strong audit results with complete and accessible evidence.
- Robust SOP coverage and cross-training/backup depth.
- High stakeholder satisfaction in predictable escalation handling.

📌 Accounts Payable Team Leader, Ssc (Ciudad de México)
🏢 Confidential
📍 Ciudad de México