Service Manager – Recreational Vehicle

Job Description

If you are driven to help people, passionate about customer service, and ready to lead a successful service team, then this opportunity is for you.

Houston largest RV dealership is searching for a results oriented Service Manager who is motivated to excel and serious about a true career in this highly competitive industry.

As Service Manager, our customers, and your team, will look to you for guidance, leadership and expertise.

Key Responsibilities,

Key Responsibilities
- Client Engagement: Conduct daily one-on-one client status meetings with each advisor to identify potential service issues.
- Objective Setting: Collaborate with the service director to set departmental objectives.
- Staff Management: Recruit, interview, and train service staff.
- Performance Tracking: Maintain daily sales and production records as prescribed by upper management.
- Performance Review: Review and evaluate service sales performance.
- Team Staffing: Staff technical teams according to production requirements.
- Product Knowledge:



Stay current on new products and changes to existing products.
- Financial Management: Maintain department finances within parameters established by upper management.
- Productivity Optimization: Assure proper repair-order flow to maximize productivity.
- Warranty Compliance: Monitor and control all warranty activity to ensure compliance with policies and procedures.
- Policy Adherence: Adhere to dealership policy on client vehicle care and operation.
- Payroll Administration: Administer payroll for service staff in cooperation with the payroll department.
- Safety Compliance: Enforce OSHA requirements, procedures, and regulations.
- Performance Evaluation: Conduct performance evaluations.
- Operational Planning: Participate in operational planning.
- Facility Management: Maintain the facility and equipment.
- Team Meetings: Conduct weekly department meetings and attend weekly manager meetings.

Educ

📌 Service Manager (México)
🏢 Holiday World
📍 México