**Requirements**:
- Experience in customer service, family support.
- Bilingual (English and Spanish).
- Excellent interpersonal and communication skills, with a strong ability to connect with parents and guardians.
- Exceptional problem-solving skills and a customer-focused mindset.
- Proficiency in using call center software, CRM systems, and communication tools.
- Detail-oriented with the ability to manage multiple tasks and priorities.
- Excellent organizational and time-management skills.
- Ability to analyze metrics to identify areas for improvement and implement strategies to enhance efficiency and effectiveness.
- Ability to work independently and collaboratively in a team environment.
**On-site: Morelia, MX.**
**Fluent conversational English required**.
**8-hour shifts from Monday to Friday, versátil hours according to school opening hours.**
Pay: $11,000.00 - $12,000.00 per month
Work Location: In person

📌 Agente de Call Center (Morelia)
🏢 Community Preschools
📍 Morelia