- Report directly to the Sr Customer Quality Manager - Ensure customer warranty claim submissions are processed expeditiously within T&L; - Support mutual agreement regarding claims credited by T&L; based on verification by T&L; Technical Staff - Manage claim status through T&L; data tracking systems and customer business portals - Capture customer-specific warranty claims weekly in the Littelfuse database (Aras, RMA App, CoPQ App) - Direct customers to send warranty claim units to the originating facility (Muzquiz, Matehuala, Piedras Negras) for evaluation - Secure analysis results from originating facilities and process claims as approve, deny, or scrap in Littelfuse and customer systems - Monitor open warranty claims weekly through closure and prevent auto-debit cases Requirements - Engineering Degree in Electronics, Electric or Industrial - 2+ years of experience in Quality, Engineering or Project Management - Demonstrated ability to influence others with data - Proven track record of partnering with multi-disciplinary teams (Sales, Engineering, Quality, Operations) - PC skills,



including Microsoft Office Suite with emphasis on Excel, PowerPoint, and Power BI - Excellent English written and verbal communication skills Core Competencies Demonstrates expertise in managing warranty claims and collaborating with multi-disciplinary teams, leveraging data analysis to influence decision-making.
Proficient in utilizing tracking systems and databases to ensure efficient processing of customer warranty claims.
Highest-signal resume keywords - Engineering Degree - Warranty Claim Management - Data Analysis - Microsoft Excel - Customer Communication Hard Skills - Warranty Claim Processing - Data Tracking Systems - Quality Management - Project Management - Technical Analysis Soft Skills - Influencing Others - Collaboration - Communication Industry Keywords - Electronics Engineering - Quality Assurance - Customer Service - Multi-Disciplinary Teams - Warranty Claims Tools & Technologies - Littelfuse Database - Aras - RMA App - CoPQ App - Microsoft Office Suite #J-*****-Ljbffr

📌 Warranty Engineer (Coahuila de Zaragoza)
🏢 Jobtailor
📍 Coahuila de Zaragoza