Join Our Team as a Field Service TechnicianAre you driven to solve technical challenges and provide outstanding customer support?
We're looking for aField Service Technicianwho enjoys hands-on technical work, supporting end users, and keeping technology running smoothly on-site.This is a hands-on, on-site IT support position located within a large manufacturing environment in Santa Catarina, Reciente León.
You will provide direct technical support to employees across different departments, troubleshooting and repairing computers, hardware, software, peripherals, and other IT systems used throughout the facility.This position offers an excellent opportunity for IT support professionals who enjoy hands-on troubleshooting, hardware support, and direct interaction with end users.
The primary focus of the role is maintaining and supporting workplace technology, resolving technical issues, and ensuring employees have the tools they need to be successful in a fast-paced manufacturing environment.Why You'll Love Working HerePurpose-Driven Work - Play a critical role in empowering staff and users through reliable, responsive technology support.Professional Growth - Expand your technical skillset across multiple platforms, operating systems, and enterprise tools.Team-Oriented Environment - Work closely with colleagues at all levels of the organization in a collaborative, service-focused culture.Meaningful Impact - Your work directly supports productivity, learning,



and day-to-day operations across the organization.Benefits OverviewIMSS + Major medical insurance (family included)Monthly savings fund + pantry vouchersAccess to client-provided transportation routesQuarterly performance bonus opportunitiesPaid life events leave (parental, marriage, bereavement)Role OverviewLocation: On-Site (Santa Catarina)Schedule: 1st Shift (6:30 AM - 5:00 PM), Monday-Friday, with willingness for weekend/holiday coveragePay Rate: 21,600 MXN (monthly)Transportation:Access to client-provided transportation routesYour Mission as a Field Service TechnicianSupport factory floor PCs, including troubleshooting hardware, software, and robotic systems on the production lineMonitor support queues and big-screen tracking systems to identify, prioritize, and respond to issues in real timeInstall, maintain, and repair computers, servers, peripherals, and related IT equipmentProvide technical support for software applications, databases, and client service platformsInterface with third-party vendors to troubleshoot and resolve technical issues and service disruptionsTroubleshoot and resolve hardware, software, and service outages efficientlyEnsure software license compliance across supported environmentsMaintain accurate inventory records and safeguard IT assetsPerform work in active field environments (bending, kneeling,



climbing as needed)Complete additional duties as assignedWhat You Bring to the TeamEducation & ExperienceHigh School Diploma or GED (required)Skills & AbilitiesBasic computer literacy and familiarity with technical softwareStrong troubleshooting and problem-solving skillsGood verbal and written communication skillsMust have intermediate English proficiency (reading, writing & speaking)Ability to work independently and collaborativelyProfessional, customer-focused approachStrong organization and time management skillsAdditional RequirementsAbility to lift/carry up to 70 lbs (32 kg)Comfortable working in varying physical field conditionsWhy This Role MattersAs aField Service Technician, you are a trusted technical partner - ensuring systems are secure, reliable, and ready when needed.
Your expertise keeps operations moving, minimizes downtime, and delivers a positive technology experience to every user you support.This role is open to applicants in Mexico only.Equal Opportunity EmployerDYOPATH is committed to a work environment free of all forms of discrimination.
DYOPATH recruits and hires without regard to age, color, disability, gender, gender identity, genetic information, marital status, military status, national origin, race, religion, sexual orientation, veteran status, or any other legally protected characteristic.
For more information about DYOPATH, please visit our website at above information has been designed to indicate the general nature and level of work performed by employees in this classification.
It is not designed to contain or to be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of the employee assigned to this job.
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📌 Field Services Technician (On-Site) (Santa Catarina)
🏢 Dyopath
📍 Santa Catarina