Lead the global Billing Operations team
Set priorities, performance expectations, and development plans
Own billing performance and predictability across SaaS, recurring revenue, professional services, and other billing models
Manage billing accuracy, timeliness, backlog, forecasts, key metrics, and issue resolution
Partner with IT, PMO, and Quote-to-Cash stakeholders to improve billing processes and technology
Translate business requirements, increase automation, and support adoption of new capabilities
Strengthen upstream processes by improving order quality, contract interpretation, data integrity, and controls
Collaborate with Accounting, Revenue, Accounts Receivable, Collections, and Finance on financial close, AR health, issue resolution, and billing and cash forecasting
Establish and improve billing controls, policies, procedures, and governance
Drive root-cause analysis and improvements based on recurring operational and customer issues
Lead, coach, and develop the organization through change
Requirements
11+ years' experience in billing operations, Quote-to-Cash, finance operations, or related disciplines
Bachelor of Finance, Bachelor of Accounting, Bachelor of Business Administration, related degree, or equivalent experience
6+ years' experience leading and developing teams
Experience across multiple geographies or functions
Deep knowledge of SaaS, subscription, recurring revenue, and professional services billing
Strong understanding of end-to-end Quote-to-Cash processes, internal controls, Accounts Receivable and billing metrics, financial close requirements, and forecasting
Experience leading operational transformation, process improvement,



and/or billing technology implementation initiatives
Strong analytical, problem-solving, change leadership, and stakeholder management skills
Experience in global, multi-company, multi-entity, and multi-currency environments
Experience with Salesforce Billing, Salesforce Revenue Cloud, Zuora, or comparable enterprise subscription billing platforms is an advantage
Master's degree in a related field is an advantage
Core Competencies
Demonstrates expertise in leading billing operations, managing Quote-to-Cash processes, and driving operational transformation in global environments.
Proficient in financial forecasting, billing accuracy, and stakeholder collaboration to enhance billing performance and governance.
Highest-signal resume keywords
Billing Operations Leadership
Quote-to-Cash Expertise
SaaS Billing Knowledge
Process Improvement Initiatives
Stakeholder Management
ATS Optimization Keywords
Hard Skills
Billing Accuracy Management
Financial Forecasting
Operational Transformation
Data Integrity Controls
Contract Interpretation
Key Metrics Analysis
Issue Resolution
Change Leadership
Performance Expectations Setting
Team Development
Soft Skills
Analytical Skills
Problem-Solving
Collaboration
Coaching
Change Management
Industry Keywords
SaaS
Recurring Revenue
Professional Services Billing
Accounts Receivable
Financial Close
Multi-Currency Environments
Governance
Billing Controls
Performance Metrics
Integral Operations
Tools & Technologies
Salesforce Billing
Salesforce Revenue Cloud
Zuora
Billing Technology Platforms
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📌 Director Of Billing Operations – Quote-To-Cash (Monterrey)
🏢 Jobtailor
📍 Monterrey