About Netafim:At Netafim, we work side by side with millions of farmers and communities around the world to address one of agriculture's most pressing challenges: how to produce more food with fewer resources in an increasingly unpredictable environment. For more than 60 years, Netafim has been a global leader in precision irrigation, powered by people working across teams and geographies to bring together agronomy, engineering, data, and innovation.Together, we help improve decision-making in the field and drive better outcomes across crops and climates — turning complexity into clarity and making agriculture more precise, efficient, and sustainable to enable farmers to grow more with less.Position OverviewWe are looking for a dedicated, energetic, and technically curious Customer Success Representative to support our Digital Farming (GrowSphere) customers. This role is focused on proactive customer engagement, onboarding, education, and ongoing support to help growers get the most value from their automation and digital farming tools.This position serves as a primary point of contact for new and existing customers. Primarily through scheduled phone and virtual meetings, ensuring they understand how to use the GrowSphere platform and feel confident incorporating it into their daily operations. The idóneo candidate enjoys teaching, problem‐solving, and working with innovative agricultural technology while building strong, professional relationships with growers.The majority of time will be spent at a desk managing customer calls and follow‐ups, with opportunities to participate in field visits, troubleshooting, equipment testing,



and sales or support meetings when call volume allows.Key ResponsibilitiesCustomer Engagement & Success- Proactively schedule and conduct onboarding sessions for new Digital Farming customers.- Maintain regular follow‐ups with existing customers to review system usage, adoption, and overall success.- Serve as a trusted resource to help growers understand and effectively utilize the GrowSphere platform.- Communicate clearly and professionally with growers of varying technical comfort levels, adapting your approach to each operation.- Identify opportunities to improve customer outcomes through better system usage, education,

customer support, technical support, or account coordination is a plus.Skills & Competencies- Technically savvy with an interest in agricultural technology and automation.- Strong problem‐solving and prioritization skills.- Ability to explain technical concepts in a clear, practical, and grower‐friendly way.- Detail‐oriented with strong documentation habits.- Comfortable working across teams and escalating issues when appropriate.Desired Traits- Self‐motivated, dependable, and team‐oriented.- Positive attitude with a genuine desire to help customers succeed.- Enjoys teaching, learning, and continuous improvement.- Curious, adaptable,



and comfortable working in a dynamic ag environment.About Orbia:Orbia Advance Corporation is a company driven by a shared purpose: to advance life around the world. Orbia operates in the Polymer Solutions, Building & Infrastructure (Wavin), Precision Agriculture (Netafim), Connectivity Solutions (Dura-Line) and Fluor & Energy Materials sectors. The five Orbia business groups have a collective focus on ensuring food and water security, expanding information access and connectivity, and advancing decarbonization and the energy transition with basic and advanced materials, specialty products, and innovative solutions. Orbia has a general team of over 22,000 employees, commercial activities in more than 100 countries and operations in over 50, with a strong U.S. manufacturing presence and headquarters in Boston, Mexico City, Amsterdam, and Tel Aviv. The company generated $7.6 billion in revenue in ****. To learn more, visit: orbia.comWe welcome purpose-driven dreamers, doers, and builders, recognizing that it takes difference to make a difference. If you're ready to bring your skills, talents, and perspective to moving your career, the company, people, and the planet forward, we'd like to hear from you.We believe that every voice matters; every community deserves respect; and every challenge is an opportunity and united by empathy, we are stronger for our different perspectives. We are dedicated to building a more diverse, inclusive, and equitable workplace that supports the needs of all our employees regardless of their role, location, identity, and background.

? Customer Success Representative (Uruapan)
? Orbia Precision Agriculture Netafim
? Uruapan

📌 Customer Success Representative (Uruapan)
🏢 Reconocida empresa
📍 Uruapan