Kroll is seeking a Customer Success Manager for its Managed Services in Mexico City. You will own a portfolio across MDR and Retainer services, acting as the strategic advisor to drive retention, renewals, and growth while coordinating with Sales, Delivery, and Leadership teams to deliver a unified customer experience.
You will translate cyber risk insights into business value, lead customer reviews, and advocate for client needs across cross-functional teams, ensuring measurable ROI and ongoing
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📌 Strategic Cyber Risk Account Manager (México)
🏢 Kroll
📍 México