Granicus, a remote-first Govtech leader, is seeking a Customer Care Specialist to manage care requests, escalations, and executive relationships. You will coordinate with internal teams and ensure timely resolutions while supporting premium offerings.
You will thrive in a fast-paced, cross-functional environment, moderating govCommunities and delivering thoughtful, high-quality service to government and citizen users worldwide.
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📌 Executive Escalations & Care Specialist - Remote (San Pedro Tlaquepaque)
🏢 Granicus India
📍 San Pedro Tlaquepaque
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