17 sep
|
Ccsi
|
Ciudad de México
17 sep
Ccsi
Ciudad de México
Call Center Services International (CCSI) seeks an experienced Collection Training & Performance Manager to lead, develop, and optimize our debt collection team in a high-volume call center environment. You will drive training on collection techniques, monitor KPIs, ensure compliance with FDCPA and CFPB guidelines, and partner with senior leadership to improve productivity and quality.
This role demands strong analytics, coaching, and communication skills with a focus on measurable performance
📌 Collection Training (Ciudad de México)
🏢 Ccsi
📍 Ciudad de México