~ Support the pre and post implementation process following all the implementation processes stablished.
~ Technical customer facing expert, able to communicate clearly and easily with mainly technical contacts;
~ Support on gathering all customer requirements to deliver a thorough and customer focused implementation and configuration strategy.
~ Ability to document test scenarios of configuration to support QA.
~ SME in a number of the Solera products, particularly understanding the configuration and integration capabilities.
~ Collaborate with both configuration and training to support on customer requirements understanding and the broader Solera team to deliver new product developments.
~ On occasion train the customer on the newly delivered configuration.
~ Support in cross functional alignment with product and sales, to ensure alignment on roadmap
~ Provide support on customer deliveries and SME products.
~ Support and collaborate on the generation of all the Professional Services documentation
~ Insurance Domain Expertise:



Hands-on experience in P&C; or auto claims operations in Mexico (former adjusters, claims analysts, or appraisers).
~ Professional Polish: High executive presence and structured communication when working with enterprise clients.
~ UI / Tech Aptitude: Quick learner capable of becoming a power user of our software interface.
~4-6 years of experience in large transformation programs, utilising high-performing teams, ideally leveraging agile methodology
~ Technical requirements gathering or business analysis experience, ideally in Automotive or Insurance markets, able to 'think out of the box' to deliver value solutions to customers.
~ Excellent customer facing skills, collaboration and communication.
~ Strong interpersonal skills, able to build relationships within the Professional Services team, passionate about collaborating and communicating mainly with internal stakeholders.
~ Meticulous attention to detail.
Role Description
Support the pre

📌 Insurance Tech Implementation Consultant (Ciudad de México)
🏢 Solera Holdings
📍 Ciudad de México