Sr Analyst, Total Rewards

LOCATION: Guadalajara, Mexico

REPORTS TO: Supervisor, Total Rewards

DIRECT REPORTS: N/A

SCOPE: Integral

WORKPLACE TYPE: Hybrid

Company Background:

Ingredion is a Fortune 500 provider of ingredient solutions that helps nourish, comfort, sustain, and delight people around the world. Ingredion’s wide range of ingredient solutions is strategically designed to address changing consumer trends and preferences. Our specialty portfolio includes starch-based texturizers, clean and simple ingredients, plant-based proteins, sugar reduction and specialty sweeteners, and food systems.

Our innovative ingredient solutions are used by consumers in everyday products, from foods and beverages to paper and pharmaceuticals. And we do it all in a planet-friendly sustainable manner.

The sr Analyst Total Rewards is responsible for providing operational and analytical support to the Compensation team within the Shared Service Center. This role focuses on executing standard compensation processes, maintaining data accuracy, handling routine requests, and supporting Supervisor and team members in delivering high quality compensation services to the organization.

Core Responsibilities:

- Support the Annual Incentive Plan (AIP), Sales Incentive Plan (SIP), and Merit Increase programs, ensuring accurate execution and compliance with company guidelines such as, conduct weekly audits of new hires to validate AIP bonus eligibility, maintain data accuracy, and prepare compensation dashboards and reporting communications.
- Support global and local bonus audit processes, including validation of new hire eligibility and compensation data accuracy.
- Perform monthly AIP audits related to employee terminations due to death or disability, ensuring proper incentive plan administration and payment processing.
- Support, maintain, and enhance SIP dashboards to support business decision-making and incentive plan monitoring.




- Execute quarterly bonus audits to verify data integrity, compliance with compensation policies, and accurate incentive payouts.
- Participate in compensation automation initiatives aimed at improving process efficiency, accuracy, and reporting capabilities.
- Support and participate in Total Rewards and Compensation Surveys, including data collection, submission, analysis, and benchmarking activities.
- Conduct job evaluations and job grading assessments to ensure alignment with organizational structures and market competitiveness.
- Review and process compensation actions and job changes, ensuring adherence to compensation policies and governance guidelines.
- Maintain and update Recognition Program Power BI dashboards on a monthly basis, ensuring data accuracy and timely reporting.
- Support the administration, continuous improvement, and process optimization of the Achieve Recognition Program.
- Assist in the timely and accurate processing of health & welfare, non-executive compensation, wellness, and leave management programs following established policies and procedures
- Identify and eliminate operational bottlenecks through proactive process improvement

Qualified candidates will have:

Mandatory requirements

- University Degree or equivalent experience in a related field.
- 3 to 5 years’ service center experience with direct customer interaction.
- Familiar with total rewards tools and processes
- Proven time management skills, and a strong sense of urgency.




- Ability to quickly comprehend requirements and carry out transactions in accordance with set standards.
- Ability to establish effective professional working relationships.
- Problem-solving skills and a customer service orientation.
- Able to run reports and interpret data to conduct analysis.
- Consistent exercise of judgment and escalation as necessary to resolve problems.
- Strong work ethic, integrity, and personal accountability.
- Strong communication and interpersonal skills and a collaborative team spirit.
- Proficient use of applicable technology and MS Office.
- Power BI is a must
- Excel advanced
- Demonstrated ability to communicate verbally and in writing.
- Multi-lingual fluency: English (Required) plus one or more of the following: Spanish, Portuguese.

Required behaviors and skills:
- Ability to execute routine and complex HR processes with precision
- Exhibits knowledge of HR operations.
- Possesses working knowledge of HR policies, practices, and procedures.
- Knowledge of general HR transactions.
- Prior experience with data management processes.
- Ability to handle multiple requests in a timely manner.
- Excellent analytical and problem-solving skills.
- Excellent organizational skills.
- Strong attention to detail.
- Strong customer service focus.
- Strong communication skills.
- Effectively manages ambiguity.
- Ability to maintain objectivity under pressure.
- Ability to handle confidential and sensitive information.

Relocation available: No

Ingredion uses AI-enabled tools to support parts of the recruitment process, including resume screening and interview scheduling. These tools help match candidate skills to job requirements and streamline communication. All AI-assisted decisions are reviewed by our Talent Acquisition team to ensure fairness and compliance with applicable laws. By applying, you acknowledge that AI may be used to support your application journey.

Relocation Available:

No

📌 Analyst, Total Rewards (Guadalajara)
🏢 Ingredion
📍 Guadalajara