Lead the global Billing Operations team Set priorities, performance expectations, and development plans Own billing performance and predictability across Saa S, recurring revenue, professional services, and other billing models Manage billing accuracy, timeliness, backlog, forecasts, key metrics, and issue resolution Partner with IT, PMO, and Quote-to-Cash stakeholders to improve billing processes and technology Translate business requirements, increase automation, and support adoption of new capabilities Strengthen upstream processes by improving order quality, contract interpretation, data integrity, and controls Collaborate with Accounting, Revenue, Accounts Receivable, Collections, and Finance on financial close, AR health, issue resolution, and billing and cash forecasting Establish and improve billing controls, policies, procedures, and governance Drive root-cause analysis and improvements based on recurring operational and customer issues Lead, coach, and develop the organization through change Requirements 11+ years’ experience in billing operations, Quote-to-Cash, finance operations, or related disciplines Bachelor of Finance, Bachelor of Accounting, Bachelor of Business Administration, related degree, or equivalent experience 6+ years’ experience leading and developing teams Experience across multiple geographies or functions Deep knowledge of Saa S, subscription, recurring revenue, and professional services billing Strong understanding of end-to-end Quote-to-Cash processes, internal controls, Accounts Receivable and billing metrics, financial close requirements,



and forecasting Experience leading operational transformation, process improvement, and/or billing technology implementation initiatives Strong analytical, problem-solving, change leadership, and stakeholder management skills Experience in global, multi-company, multi-entity, and multi-currency environments Experience with Salesforce Billing, Salesforce Revenue Cloud, Zuora, or comparable enterprise subscription billing platforms is an advantage Master's degree in a related field is an advantage Core Competencies

Demonstrates expertise in leading billing operations, managing Quote-to-Cash processes, and driving operational transformation in general environments. Proficient in financial forecasting, billing accuracy, and stakeholder collaboration to enhance billing performance and governance.

Highest-signal resume keywords Billing Operations Leadership Quote-to-Cash Expertise Saa S Billing Knowledge Process Improvement Initiatives Stakeholder Management ATS Optimization Keywords Hard Skills Billing Accuracy Management Financial Forecasting Operational Transformation Data Integrity Controls Contract Interpretation Key Metrics Analysis Issue Resolution Change Leadership Performance Expectations Setting Team Development Soft Skills Analytical Skills Problem-Solving Collaboration Coaching Change Management Industry Keywords Saa S Recurring Revenue Professional Services Billing Accounts Receivable Financial Close Multi-Currency Environments Governance Billing Controls Performance Metrics Global Operations Tools & Technologies Salesforce Billing Salesforce Revenue Cloud Zuora Billing Technology Platforms #J-18808-Ljbffr

📌 Director of billing operations – quote-to-cash (Monterrey)
🏢 Jobtailor
📍 Monterrey