GROWTH & INTAKE LEADABOUT THE ROLE

SKM is a health company focused on personalized nutrition and metabolic evaluation based on blood testing.

We are looking for a highly detail-oriented Growth & Intake Lead to join our team in a sales + intake role.

This is not primarily an administrative or client-care position. The core responsibility is to actively manage qualified leads through the SKM sales journey—from initial contact and information gathering to paid consultations, offer follow-up, and program enrollment.

You will communicate directly with potential clients, manage the sales pipeline, schedule paid consultations, coordinate onboarding requirements, follow up on open opportunities, and ensure qualified leads continue moving forward.

Success in this role requires strong sales judgment, proactive follow-up, exceptional organization, and the ability to build genuine connections with people.

KEY RESPONSIBILITIES

Sales & Lead Management

- Manage qualified leads throughout the SKM sales journey, from initial contact through consultation and enrollment.
- Proactively follow up with leads and open offers according to established communication processes.
- Take ownership of moving leads forward rather than simply waiting for responses.
- Recognize stalled opportunities and determine the appropriate next step.
- Work toward the minimum target of 3 paid Diagnostic and/or Individual Consultation appointments scheduled per week.

Client Communication & Intake

- Communicate professionally and personally with potential clients throughout the intake process.
- Read client needs, hesitation, communication cues, and level of readiness, using good interpersonal judgment rather than relying only on a script.
- Collect and organize the information needed to move each lead forward.
- Schedule paid Diagnostic and Individual Consultation appointments.
- Coordinate payment steps, questionnaires, and other onboarding requirements.
- Send payment links and help clients complete the required steps.
- Support the transition from qualified lead to enrolled client and complete the appropriate handoff to the SKM team.

Sales & Operational Tracking

- Keep the sales pipeline and relevant client records accurate and up to date.




- Record received payments accurately in the designated Excel payment tracker so the accounting team has the correct information for company revenue and bookkeeping.
- Monitor the pipeline for overdue follow-ups, missing information, or opportunities requiring attention.
- Escalate clinical, pricing, strategic, or operational situations when appropriate.

WHAT WE'RE LOOKING FOR

- Exceptional attention to detail (non-negotiable)
- Strong interpersonal judgment and the ability to understand client needs and communication cues.
- Highly organized, reliable, and consistent.
- Strong follow-through and personal accountability.
- Excellent communication skills in English and Spanish.
- Comfortable with sales conversations, proactive follow-up, and asking for the next step.
- Comfortable working toward measurable weekly targets.
- Able to manage multiple leads and priorities without losing track of details.
- Proactive and persistent without being pushy.
- Able to build trust and communicate naturally rather than simply following a script.
- Able to follow established processes while using good judgment when situations fall outside the standard workflow.
- Warm, professional, empathetic, and genuinely comfortable communicating with people.
- Able to work independently while staying closely aligned with the team.
- Discreet and professional when handling sensitive client information.

TECHNICAL REQUIREMENTS

- Experience with sales, CRM, client-management, or project-management systems.
- Experience with Excel, Google Drive, and Asana.
- Comfortable working across multiple digital platforms.
- Strong written and digital communication skills.
- Reliable computer and workspace suitable for remote work.
- Stable and fast internet connection.
- Ability to quickly learn SKM’s internal systems and processes.

MINDSET & WORK STYLE

- Accuracy over speed — precision is critical.
- Sales-minded and results-oriented.
- Proactive rather than reactive.
- Persistent without being pushy.
- Warm,



professional, and empathetic.
- Strong interpersonal judgment.
- Organized and consistent.
- Accountable for follow-through.
- Comfortable with structured processes and measurable goals.
- Willing to ask questions when something is unclear.
- Calm and professional when managing multiple priorities.

WHAT WE OFFER

- 3-month trial
- Starting gross monthly compensation: $7,830 MXN
- Fixed 20-hour/week schedule
- Monday–Friday, 10:00 AM–2:00 PM
- Remote position
- Occasional in-person meetings in Morelos (Tepoztlán/Cuernavaca)
- --> Formal employment benefits, including:
- --> Social Security (IMSS)
- --> Aguinaldo
- --> Paid vacation
- Additional paid time off: December 24–January 1
- Free metabolic analysis and personalized protocol
- Training in the Sadie Kaufman Method and SKM internal systems
- Growth opportunity: part-time position with the possibility of becoming full-time as company needs and performance evolve

APPLICATION Please send your CV to: [email protected]

Position Type: Part-time, fixed 20-hour/week schedule, with potential to become full-time Schedule: Monday–Friday, 10:00 AM–2:00 PM Starting Compensation: $7,830 MXN/month (gross

Compensation and employment conditions may be updated following successful completion of the trial period and formal employment enrollment.

More information: www.sadiekaufman.com

Tipo de puesto: Medio tiempo

Sueldo: A partir de $7,830.00 al mes

Horas previstas: 20.0 por semana

Incentivos

- Descuentos y precios preferenciales
- Trabajo desde casa
- Vacaciones adicionales o permisos con goce de sueldo

Pregunta(s) de postulación:
- Name 3 personal and professional strengths you bring to this role.
- Name 3 personal and professional areas for improvement
- Tell us about a time you had to follow up persistently without making someone feel pressured.
- If you had 12 active leads at different stages, how would you make sure nobody fell through the cracks?
- What makes someone effective at sales without being pushy?
- A potential client received information 7 days ago and has not responded. What would you do next?
- Why would you like to join SKM?

Idioma:
- Inglés (Obligatorio)

Lugar de trabajo: remoto híbrido en 62520, Xilotepec, Mor.

📌 Growth and Intake Lead (Jilotepec)
🏢 Sadie Kaufman Method (SKM)
📍 Jilotepec