Oyster set out to close that gap - building a general employment platform that lets companies hire, pay, and care for brilliant people anywhere.
We're Proof That a High-performing Culture Doesn't Need An Office. Ranked #10 of 250 on TIME and Statista's 2026 list of America's Top WorkTech Companies
Named one of America's Greatest Startup Workplaces 2026 by Newsweek
A G2 Spring 2026 Leader across Employer of Record, Global Employment, Multi-country Payroll, and HR Compliance
The only B Corp-certified global employment platform ~ independently verified since 2023
They landed in the same place ~ because at Oyster, culture and performance aren't separate conversations. While this position is posted in a specific location, all of Oyster's positions are fully remote and you can work from home. This is a fixed-term contract that we anticipate ending in May 2027.
We are looking for an Onboarding Success Manager who will be responsible for delivering an exceptional experience to our Customers and Team Members during the onboarding process.



Our Onboarding Success team oversees team members and customer onboarding operations. This team is a subset of the larger Lifecycle Operations team which is dedicated to ensuring an exceptional Customer and Team Member Experience. In your role, you'll collaborate closely with our Legal, Sales, and Product teams while supporting onboarding operations for one or more products based on business needs.
You will have complete ownership for guiding and supporting both Customers and Team Members through their onboarding journey with Oyster.
You Will
Provide Guidance And Support By
Manage custom requests and escalations that occur at the time of onboarding, effectively working with our Sales, Product, Legal and Finance teams
Supporting contract customization operations in alignment with internal procedures, timely and compliantly
Ensuring complete and accurate data that is held on the Oyster platform to underpin smooth employment for a Team Member a

📌 Onboarding Success Manager I (Sinaloa)
🏢 Oyster®
📍 Sinaloa