GM Financial is the wholly owned captive finance subsidiary of General Motors and is headquartered in Fort Worth, U.We are a general provider of auto finance solutions, with operations in North America, South America, and the Asia Pacific region. Through our long-standing relationships with auto dealers, we offer attractive retail financing and lease programs to meet the needs of each customer. We also offer commercial lending products to dealers to help them finance and grow their businesses.
GM Financial is the wholly owned captive finance subsidiary of General Motors and is headquartered in Fort Worth, U.We are a global provider of auto finance solutions, with operations in North America, South America, and the Asia Pacific region. Through our long-standing relationships with auto dealers, we offer attractive retail financing and lease programs to meet the needs of each customer. We also offer commercial lending products to dealers to help them finance and grow their businesses.
About the Role:




The Latin America Operations Service Center's Back Office & Acquisitions Manager is responsible for the execution of all collections and customer service's Back-Office and Consumer Credit (Acquisitions) processes outsourced with a Vendor (in their facilities) and performed for Mexico, Colombia and Chile. The position requires this professional to have a strong business relationship and team work with the leaders of Mexico, Colombia and Chile to be able to execute and coordinate the business strategy of each Country to perfection. Among the responsibilities are migration from the Countries and implementation of new processes, daily monitoring of volumes and performance, identify opportunities to increase efficiency (cost and productivity), propose and discuss changes to the processes, participate in the monthly capacity planning exercise, track the cost of processes and transactions and assure the quality of the service delivered by the Vendor.
Ensuring the vendor complies w

📌 Back Office (Monterrey)
🏢 Gm Financial
📍 Monterrey