Lead the execution of the Learning & Development strategy for the Mexico sub-region, within the strategic framework defined by leadership. Own program delivery, team management, and the measurement of training impact on operational results.
Contributes to sub-regional strategic planning and influences their team's roadmap.
Manages launch readiness for Learning regarding new sites/processes and conducts delivery quality audits with associated corrective actions.
Develops mechanisms to report on training effectiveness.
Leads regional and national-scope programs.
and oversees onboarding, calibration, and high/low-performance management within the region.
Shares responsibility with other regional Learning Managers for best practices and cross-functional initiatives, and presents decisions and results to leadership up to three levels above.
Bachelor's degree in Operations, Supply Chain Management, Engineering, or another technical field




Experience defining and implementing process improvement initiatives using data and metrics
Speak, write, and read fluently in English
Experience communicating complex information and solutions to senior stakeholders and influencing decisions, or experience performing ad hoc analysis using advanced Excel
Knowledge of general AI tools
Degree in a related field (Educational Psychology, Business Administration, Education, Psychology, Data Science, or training-related)
Experience focused on Adult Learning Theory, including 1) virtual training facilitation and dealing with remote teams, and 2) delivering Soft Skills, Technology Skills and/or Technical or other Systems training
MBA and L&D; certifications.
Company - Servicios Comerciales Amazon Mexico S. de R.

📌 LEARNING MANAGER (Andrés Quintana Roo)
🏢 Amazon
📍 Andrés Quintana Roo