16 sep
|
Ntt Data North America
|
Guadalajara
16 sep
Ntt Data North America
Guadalajara
NTT DATA Services in Guadalajara, Jalisco, Mexico is seeking an Account Service Specialist to provide remote Level 1 and 2 production and application support for Hilton Worldwide Digital Key System and Connected Room. You will handle live phone support during daytime/evening/weekend hours and participate in an on-call rotation.
You will work from tickets, using documented procedures, escalate to managers or teams as needed, and ensure SLAs are met while coordinating with hotels in real time.
J-18808-Ljbffr
📌 Remote IT Support Specialist: Digital Key (Guadalajara)
🏢 Ntt Data North America
📍 Guadalajara