Why WWT?
At World Wide Technology, we work together to make a new world happen.
Our important work benefits our clients and partners as much as it does our people and communities across the globe.
WWT is dedicated to achieving its mission of creating a profitable growth company that is also a Great Place to Work for All.
We achieve this through our world‐class culture, generous benefits and by delivering cutting‐edge technology solutions for our clients.Founded in ****, WWT is a general technology solutions provider leading the AI and Digital Revolution.
WWT combines the power of strategy, execution and partnership to accelerate digital transformational outcomes for organizations around the globe.
Through its Advanced Technology Center, a collaborative ecosystem of the world's most advanced hardware and software solutions, WWT helps clients and partners conceptualize, test and validate innovative technology solutions for the best business outcomes and then deploys them at scale through its global warehousing, distribution and integration capabilities.With over 12,000 employees across WWT and Softchoice and more than 60 locations around the world, WWT's culture, built on a set of core values and established leadership philosophies, has been recognized 14 years in a row by Fortune and Great Place to Work® for its unique blend of determination, innovation and creating a great place to work for all.Roles OverviewThe Business Product Analyst - Sales Products supports the delivery and adoption of digital sales tools used across the revenue lifecycle.
This role works closely with Business Product Managers and cross‐functional partners to ensure sales capabilities are accurate, usable, and ready for seller adoption.
The role focuses on testing product outputs, validating seller workflows, tracking adoption, and capturing structured feedback—helping translate product vision into reliable, in‐flow capabilities that sellers trust and use every day.Core AccountabilityAccountable for executing defined product validation and adoption activities to ensure sales products meet established quality, usability, and release‐readiness standards,



supporting successful rollout and sustained seller adoption in partnership with the Product Manager.Why This Role MattersThis role plays a critical part in transitioning new sales capabilities from concept to durable, scalable business impact.
By validating product outputs, testing seller workflows, and supporting adoption, the Product Analyst helps ensure tools improve seller productivity, decision quality, and execution effectiveness—directly supporting revenue growth and improved customer outcomes.What will you be doing?
ResponsibilitiesRequirements & Intent Definition SupportSupport the definition and documentation of business requirements for sales productsHelp define acceptance criteria to validate system behavior, workflow integration, and readinessFrame and document problems to be solved based on seller needs and workflow gaps, rather than prescribing solutionsProduct Output & Quality ValidationExecute structured testing of product outputs and system behavior for accuracy, relevance, and usabilityValidate consistency, context alignment, and adherence to defined requirements and standardsDocument business feedback on defects, gaps, and reliability issues using standard QA artifactsSeller Workflow Testing & ValidationSupport User Acceptance Testing within defined seller workflows (e.G., CRM, quoting, proposals, productivity tools)Validate product performance against documented sales use cases and motionsIdentify usability friction, workflow breaks, and integration issues for escalationAdoption & Rollout SupportTrack adoption, usage, and readiness metrics for pilots and releasesSupport pilot execution, phased rollouts, and enablement activitiesCapture structured seller feedback and summarize insights for the product teamProduct & Change Execution SupportMaintain testing, project, and change management plans, QA logs, and release‐readiness checklistsLog risks, issues, and dependencies identified during testing and rolloutSupport development of training materials, FAQs, and workflow documentationQualificationsRequired2-4 years of experience in product analysis, business analysis, sales operations,



technology enablement, or similar rolesExperience supporting digital tools, platforms, or workflow‐based systemsStrong analytical, documentation, and problem‐solving skillsAbility to communicate findings clearly to cross‐functional partnersFamiliarity with sales or business workflows (e.G., CRM, quoting, proposals, productivity tools)Hands‐on experience applying product delivery or change models (e.G., CSPO, Lean Six Sigma, Prosci) to support backlog preparation, sprint execution, and release readinessProven ability to operate in a fast‐paced, cross‐functional environment while managing competing prioritiesPreferredExperience supporting new product capabilities through testing, validation, or rollout activitiesDemonstrated contribution to pilots or releases, supporting user testing, feedback synthesis, and readiness effortsWorking knowledge of enterprise platforms (e.G., Salesforce, Microsoft 365) and how capabilities integrate into seller workflowsCompletion of relevant certifications or equivalent hands‐on experience in product, Agile, process improvement, or change managementBenefitsWe offer the following benefits to all full‐time employees:Health and Wellbeing: Combined Health Insurance (Dental and Vision), Employee Assistance Program, Wellness programFinancial Benefits: Competitive pay, Profit Sharing, Life and Disability Insurance, Tuition ReimbursementPaid Time Off: PTO & Holidays, Parental Leave, Sick Leave, BereavementAdditional Perks: Employee Assistance Program, Employee Discount Program and more!
Note: This is not an all‐encompassing list and should not be used as a complete description of the plan's benefits.We strive to create an environment where all employees are empowered to succeed based on their skills, performance, and dedication.
Our goal is to cultivate a culture of belonging that encourages innovation, collaboration, and respect for all team members, ensuring that WWT remains a great place to work for all!
If you require accessibility accommodation(s) or adjustment during any stage of the hiring process, please let your WWT Recruiter know.
The recruiter will work with you to understand your needs and help ensure an accessible experience throughout the interview process.
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📌 Business Product Analyst (San Pedro Tlaquepaque)
🏢 World Wide Technology
📍 San Pedro Tlaquepaque